Refund policy
Last updated: October 2, 2026
We want you to love your purchase. If something isn't right, we're here to help.
30-day satisfaction guarantee You have 30 days from the date your order is delivered to request a return, replacement, or refund.
Damaged, defective, or wrong items If your item arrives damaged, defective, or is not what you ordered, email us within 30 days of delivery at breezydeals.store@gmail.com with:
- Your order number
- A short description of the problem
- A clear photo or video of the item
We will send you a free replacement or a full refund, your choice. In most cases you will not need to send the item back.
Changed your mind? We accept returns of unused items in their original condition and packaging within 30 days of delivery. To start a return, email us first with your order number — please do not send items back without contacting us, as returns sent to the wrong address cannot be processed. We will reply with return instructions. Return shipping costs for change-of-mind returns are paid by the customer. Original shipping charges, if any, are non-refundable.
Items we cannot accept for change-of-mind returns For hygiene reasons, items worn on the face or body (such as sleep masks) and pillowcases cannot be returned once used or removed from their sealed packaging, unless they arrived damaged or defective.
Refunds Once your return is received and inspected (or your damage claim is approved), we will email you and issue your refund to your original payment method within 3–5 business days. Your bank or card issuer may take an additional 5–10 business days to post it.
Cancellations You can cancel your order for a full refund within 12 hours of purchase by emailing us. After that, your order may already be processing and can be handled as a return once delivered.
Contact us Email: breezydeals.store@gmail.com — we reply within 1–2 business days.